It’s getting difficult for businesses especially in the hospitality industry to grow or maintain sales in current coronavirus fear. Due to this pandemic restaurants may see less diners coming to the restaurant.
Food hygiene: Assure customers that you are taking absolute care in delivering hygienic food . Run SMS , Email and social media campaigns to connect with customers and explain to them what you are doing to take care of food & restaurant hygiene.
Take away & delivery orders: Allow If your customers don't want to dine-in due to coronavirus fear, allow customers to place takeaway and delivery orders so that they can enjoy food at their own comfort.
Enable Online Ordering: Enable website and online ordering so that customers can order food with few clicks from their mobile specially for take away and delivery orders
Digital Campaign: Inform customers via digital campaigns about your Restaurant's online ordering facility from any device. We have seen a very high return on investment in the following campaign methods with the businesses on Twirll platform
Offers: In tough times right offers do attract customers and increase sales . Below offers can provide fruitful results
Customer Loyalty: Offer loyalty discount coupons to your existing customers based on either number of orders placed or dollar value of orders.
Source: Tips to Increase Restaurants Sales When Customers not Turning Up Due to Coronavirus (COVID-19)
